Amanda Diglio describes it as “nurse brain,” the ability to keep her emotions at bay while she is working in the emergency room at NewYork-Presbyterian Lower Manhattan Hospital.

Even during the coronavirus pandemic, which has killed an estimated 12,000 people in New York City and strained hospitals as never before, Ms. Diglio said she keeps her game face on. “You have to be your best self and you don’t have time to worry, because if you start panicking you can’t take care of your patients,” she said.

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